Born For This™ | Returns & Refunds | bornforthis.shop
At Born For This™, we stand behind every piece we drop. Our return policy lasts 30 days from the date of delivery. If 30 days have passed since your order was delivered, we are unable to offer a refund or exchange.
To be eligible for a return, your item must be unworn, unwashed, and in the same condition you received it — with all original tags attached and in its original packaging. We put care into every capsule we release, and we ask that returned items reflect that same standard.
Final Sale — Not Eligible for Return or Refund
The following are final sale and not eligible for return, refund, or exchange:
- Any order placed using a sale code, discount code, or promotional pricing
- Items purchased on sale or at a discounted rate
- All international orders
- Limited Edition capsule drops marked Final Sale at checkout — these are produced in limited quantities, and all sales are final once the capsule closes
- Gift cards
- Any item that has been worn, washed, or altered
- Items returned without original packaging or tags
The only exception: items that arrive defective or damaged, which are covered under Exchanges below regardless of how they were purchased.
How to Start a Return
All returns must be submitted through our support team. To initiate a return, contact us at support@bornforthis.shop. Our support team typically responds within 1 business day. Do not ship items back without first receiving authorization.
Refunds
Once your return is received and inspected, we will notify you by email confirming receipt and whether your refund has been approved based on the condition of the returned item. If approved, your refund will be processed to your original payment method within 5–10 business days depending on your card issuer or bank.
Late or Missing Refunds
If you have not received your refund within the expected timeframe: check your bank or card statement again, then contact your card company — there is often a processing period before a refund posts. If you've done both and still see nothing, reach out at support@bornforthis.shop.
Exchanges — Defective or Damaged Items
We replace items only if they arrive defective or damaged. Contact support@bornforthis.shop with your order number and a photo of the item, and we will make it right. We take product quality seriously.
Shipping Carrier Issues
Born For This™ is not liable for carrier errors, including misdeliveries, delays, or packages marked delivered but not received. Once a package is transferred to the carrier, delivery is the carrier's responsibility. That said — if something goes wrong in transit, contact us and we will always do our best to help resolve the situation with the carrier.
Gift Orders
If an item was marked as a gift at purchase and shipped directly to you, you will receive a Born For This™ gift credit for the value of the eligible return once it is received and approved. If the item was not marked as a gift, or was shipped to the purchaser, the refund goes to the original buyer.
Return Shipping
If you purchased Return Shipping Coverage at checkout, a prepaid return label will be provided upon approval of your return request. If you did not, you are responsible for return shipping costs. Use a trackable shipping method — Born For This™ is not responsible for return items lost in transit. Return shipping costs are non-refundable, and original shipping charges are not included in refund amounts.
Contact
For all return, exchange, and refund inquiries: support@bornforthis.shop — our support team typically responds within 1 business day.
For urgent or time-sensitive inquiries: (702) 900-1279, Monday–Friday, 10am–5pm PST.
Born For This™ reserves the right to update or modify this policy at any time. Changes will be reflected on this page with an updated effective date.
Last Updated: July 2026